NHTSA Complaint #11252238 — 2016 DODGE GRAND CARAVAN

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	11252238
Vehicle	2016 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY:DOOR
Date of Incident	August 28, 2019
Date Filed	August 29, 2019
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR MADE AN ABNORMAL NOISE, WIRES WERE EXPOSED, AND THE REAR PASSENGER DOOR DID NOT OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COIL AND SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

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