NHTSA Complaint #11424749 — 2016 DODGE GRAND CARAVAN

The contact owns a 2016 Dodge Grand Caravan. The contact stated that the rear passenger’s side door failed to open. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear passenger’s side door actuator to be replaced. The vehicle was repaired. The contact stated a year later, the rear driver’s side door failed to open. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the rear driver’s side door actuator to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.