NHTSA Complaint #11252059 — 2016 JEEP CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11252059 |
| Vehicle | 2016 JEEP CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 35,242 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
PURCHASED 2106 JEEP CHEROKEE IN APRIL 2019. HAD CAR LOOKED OVER AND OIL CHANGED APRIL 19, 2019 @30,141 MILES. ON 8/14/19 THE VEHICLE STALLED WHILE LEAVING A STOP SIGN. TOTAL LOSS OF CONTROL OF THE CAR. DASHBOARD LIGHTS FLASH AND DISPLAY INSTRUCTS YOU TO PUT THE CAR IN PARK. AFTER 3 ATTEMPTS THE CAR STARTS. THOUGHT IT WAS A FLUKE. 8/24/19 THE SAME EVENT HAPPENS AGAIN, EXCEPT ON A BUSIER ROAD. VERY SCARY AND CONCERNED ABOUT BEING HIT FROM BEHIND. 4 ATTEMPTS TO RESTART CAR, FINALLY STARTS AND I DRIVE DIRECTLY TO MECHANIC. 8/27/19 HAPPENS MULTIPLE TIMES TO MECHANIC, WHO AGREES THIS IS A VERY DANGEROUS SITUATION IN MOVING TRAFFIC. THE COMPUTER DOES NOT INDICATE ANY PROBLEM. BASED ON INFORMATION I HAD FOUND ON LINE, HE CHECKS THE OIL TO FIND NO OIL ON THE DIPSTICK. CAR IS @ 35,242 MILES & CONSUMED 4 QTS OF OIL DURING 5100 MILES. I AM TOLD THAT THIS IS WAY TOO MUCH OIL TO BE USED FOR THIS NUMBER OF MILES. THE MORE I POKE AROUND ON LINE, I SEE THAT MANY JEEP CHEROKEE OWNERS ARE REPORTING THE SAME PROBLEMS. COUNTLESS THAT HAVE HAPPENED ON THE HIGHWAY, WHICH I CAN'T BEGIN TO THINK HOW DEADLY THAT CAN BE. IT APPEARS THAT JEEP/CHRYSLER IS DOING NOTHING ABOUT THIS PROBLEM. THEY HAVE RECALLED THE 2019 JEEP CHEROKEE FOR THIS PROBLEM. I WOULD ALSO BELIEVE THIS IS AN ENVIRONMENTAL PROBLEM WITH EXCESSIVE AMOUNT OF OIL BEING BURNED. I DO HAVE RECEIPTS FROM THE SERVICE GARAGE. PLEASE HELP
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