NHTSA Complaint #11252019 — 2011 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE IDLING AT A STOP SIGN, THE VEHICLE BEGAN TO HESITATE AND JERK FORWARD. THE CONTACT ALSO HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT WHEN HE DEPRESSED THE ACCELERATOR PEDAL, THE HESITATION STOPPED. HOWEVER, WHEN THE VEHICLE DECELERATED, IT BEGAN TO HESITATE AND JERK AGAIN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE NEAR HIS RESIDENCE BECAUSE IT WAS UNABLE TO BE DRIVEN. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED ON FEBRUARY 16, 2018 PER NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT'S VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TOWED TO MCGRATH CITY HYUNDAI (LOCATED AT 6750 W GRAND AVE, CHICAGO, IL 60707, (773) 889-9090), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.