NHTSA Complaint #11251889 — 2017 JEEP COMPASS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11251889
Vehicle	2017 JEEP COMPASS
Component	SERVICE BRAKES
Date of Incident	June 5, 2019
Date Filed	August 27, 2019
Mileage	30,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHEN MAKING LEFT OR RIGHT TURNS, IT GOES INTO 4WD. DOESN'T MATTER IF YOU'RE ON THE ROADWAY OR TURNING INTO A PARKING SPOT OR EVEN BACKING UP. FEELS LIKE SOMETHING GRABBING IN EITHER THE FRONT OR BACK CAN'T REALLY TELL. MAKES GRINDING NOISE. TOOK BACK TO THE DEALER TWICE NOW AND THEY ALSO SAY IT WAS THE 4WD THAT THEY CAN'T FIX ANYTHING BECAUSE JEEP KNOWS ABOUT THE PROBLEM AND WE HAVE TO WAIT FOR JEEP TO DO A RECALL. IT GETS WORSE EVERY DAY. THEY SAY THEY CAN NOT GIVE US A PAPER BECAUSE OF WAITING ON THE RECALL. ONLY HAD THIS CAR FOR 3 MONTHS AND NOBODY WANTS TO FIX THE PROBLEM.

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