NHTSA Complaint #11390848 — 2017 JEEP COMPASS

I COULD NOT START MY JEEP FRIDAY MORNING BY PUSHING IGNITION BUTTON. THE DASHBOARD AND LIGHTS ALL CAME ON BUT THE JEEP WOULDN'T TURN OVER. YES, MY FOOT WAS ON THE BRAKES, TANK HAS GAS, DOOR WAS CLOSED. AFTER 3 FAILED ATTEMPTS I GOT OUT OF THE CAR AND TRIED STARTING JEEP WITH MY KEY FOB, NO LUCK. LOOKED INSIDE DASH AND IT READ AUTO START DISABLED. I TRIED TURNING OFF JEEP SINCE THE DASHBOARD AND LIGHTS WERE STILL ON AND NO LUCK, THEY STAYED ON. MY NEIGHBOR DROVE ME TO MY ORTHOPEDIC SURGEON APPT. WHEN WE RETURNED, THE JEEP WAS STILL ON AND MY FAMILY SHOWED UP TRYING THE FOLLOWING: CHANGE BATTERIES TO KEY FOB. CHECKED CABLES AND CAR BATTERY. AFTER THOSE THINGS THE DASHBOARD READ "PUT CAR IN PARK" MY CAR OF COURSE WAS IN PARK. I COULDN'T GET IT OUT OF PARK SINCE IT NEVER STARTED!!! I BOUGHT AT A DEALERSHIP IN MOBILE AL WHEN I LIVED IN BILOXI. CAN'T TAKE IT BACK TO THAT DEALERSHIP UNTIL AFTER HIP SURGERY HERE IN FLORIDA'S VA. PLEASE ADVISE. THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR