NHTSA Complaint #11244435 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11244435
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	August 15, 2019
Date Filed	August 16, 2019
Mileage	100,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. THE CONTACT CALLED ON BEHALF OF HER SPOUSE THE DRIVER, STATING WHILE HE WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROADWAY BUT WAS UNABLE TO RESTART. THE CONTACT STATED THAT HER SPOUSE SAW SMOKE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT THEY RECEIVED A CALL FROM THE POLICE DEPARTMENT MAKING THEM AWARE THAT THE VEHICLE HAD CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. A POLICE REPORT AND FIRE DEPARTMENT REPORT WAS MADE AS THE FIRE DEPARTMENT HAD TAKEN PHOTOS OF THE FIRE. THE MANUFACTURER OR THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

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