NHTSA Complaint #11242730 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11242730
Vehicle 2015 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

HAD AN ACCIDENT 6/29/19 WAS HIT DRIVER'S SIDE FRONT TIRE AREA. INSURANCE RECOMMENDED CLOSEST REPAIR SHOP FIX (DICK SMITH) AND THEY RETURNED IT. SAME WEEK CAR WAS TAKEN BACK TO REPAIR SHOP FOR CONCERNS, CLICKING, VIBRATING, ETC. WAS TOLD BY DICK SMITH REPAIR SHOP NEEDS A BOOT BUT CAR IS "DRIVEABLE". TWO DAYS LATER CAR DIES WHILE DRIVING.. DS (JEFF, SERVICE MGR) SAYS DIED 4 NO OIL CAUSING ENGINE TO "SEIZE UP" BUT NO LIGHT WAS ON.. AND PRIOR TO HYUNDAI RUNNING DIAGNOSTICS ALSO. DS TOWED TO HYUNDAI. TOLD BY PEACOCK HYUNDAI (CHRIS) THEY HAD SEVERAL REPORTS OF ENGINE FAILURE WITHIN 2 WEEKS OF MY CAR BEING TOWED AND THEY WERE WAITING ON APPROVAL FOR NEW ENGINE BUT THEN A DIFFERENT PERSON (TED) SAYS ENGINE "SEIZED" FOR NO OIL BUT CAR HAD OIL CHANGE WITHIN LAST 6K MILES AND IS FULL SYNTHETIC. PLEASE HELP AS I HAVE A NEWBORN AND NEED A VEHICLE.

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