NHTSA Complaint #11242730 — 2015 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11242730 |
| Vehicle | 2015 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 90,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
HAD AN ACCIDENT 6/29/19 WAS HIT DRIVER'S SIDE FRONT TIRE AREA. INSURANCE RECOMMENDED CLOSEST REPAIR SHOP FIX (DICK SMITH) AND THEY RETURNED IT. SAME WEEK CAR WAS TAKEN BACK TO REPAIR SHOP FOR CONCERNS, CLICKING, VIBRATING, ETC. WAS TOLD BY DICK SMITH REPAIR SHOP NEEDS A BOOT BUT CAR IS "DRIVEABLE". TWO DAYS LATER CAR DIES WHILE DRIVING.. DS (JEFF, SERVICE MGR) SAYS DIED 4 NO OIL CAUSING ENGINE TO "SEIZE UP" BUT NO LIGHT WAS ON.. AND PRIOR TO HYUNDAI RUNNING DIAGNOSTICS ALSO. DS TOWED TO HYUNDAI. TOLD BY PEACOCK HYUNDAI (CHRIS) THEY HAD SEVERAL REPORTS OF ENGINE FAILURE WITHIN 2 WEEKS OF MY CAR BEING TOWED AND THEY WERE WAITING ON APPROVAL FOR NEW ENGINE BUT THEN A DIFFERENT PERSON (TED) SAYS ENGINE "SEIZED" FOR NO OIL BUT CAR HAD OIL CHANGE WITHIN LAST 6K MILES AND IS FULL SYNTHETIC. PLEASE HELP AS I HAVE A NEWBORN AND NEED A VEHICLE.
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