NHTSA Complaint #11242681 — 2017 BUICK ENCORE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11242681
Vehicle 2017 BUICK ENCORE
Component ENGINE
Date of Incident
Date Filed
Mileage 29,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

STARTED STALLING AT IDLE, THEN JUST SHUTTERED AND STALLED WHILE MOVING, 28882.MOLES. HAD CRANK, AIR WOULD RUN BUT WOULD NOT RESTART. DEALER HAD IT FOR A WEEK AND TOLD ME WAS BATTERY. WEIRD BECAUSE IT HAD CRANK BUT WOULDNT START. HAD IT BACK AND IMMEDIATELY NOTICE DID NOT ACCELERATE RIGHT, VERY HESITANT AND AT IDLE NEARLY STALLED, FELT LIKE WAS "MISSING". A FEW DAYS LATER IT STALLED TWICE WHILE AT A STOP LIGHT ON BUSY STREET RIGHT IN FRONT OF DEALERSHIP! IT STALLED AGAIN 2 DAYS LATER SO BACK TO DEALERSHIP. NO CODES OF COURSE. THEY SAID DROVE IT FOR MILES AND COULDN'T DUPLICATE. THEY ACTUALLY DROVE IT FOR 9 MILES! GAVE ME LOANER AND WILL KEEP IT OVER WEEKEND. AFRAID SOMEONE IS GONNA RUN INTO BACK AT A LIGHT WHEN IT STALLS. SOMETHING IS WRONG AND NOONE CAN FIGURE IT OUT.

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