NHTSA Complaint #11241698 — 2012 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11241698
Vehicle	2012 HYUNDAI SONATA
Component	ENGINE
Date of Incident	July 22, 2019
Date Filed	August 5, 2019
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY 2012 HYBRID SONATA, 104,000 MILES, SUDDENLY STARTED JERKING AND NEARLY STALLING ONE RECENT MORNING ON A DRIVE FROM HOME ON A DIVIDED ROAD. IT BARELY MOVED FORWARD, BADLY JERKING, MESSAGE ON THE SCREEN WAS : HYBRID BATTERY LOW. PULL UP SAFELY AN PLACE THE CAR IN PARK". SO AFTER 1/2 MILE, I RETURNED HOME. BECAUSE OF LOW SPEED ON A DIVIDED ROAD, THERE WAS A SERIOUS CONCERN OF BEING HIT BY ANOTHER CAR. I HAD THE CAR TOWED NEXT MORNING TO THE HYUNDAI DEALER. THEY REPORTED 'NOTHING WRONG FOUND' AND RETURNED THE CAR WHICH IS RUNNING FINE, THOUGH JERKING TRANSMISSION AT LOW SPEED. I AM WONDERING IF THIS HAPPENED AWAY FROM HOME, WHAT SHALL I DO. I NEED ASSURANCE THAT THAT WILL NOT HAPPEN AGAIN. HOW DO WE GET THAT ASSURANCE ?

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