NHTSA Complaint #11241602 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11241602
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	August 2, 2019
Date Filed	August 4, 2019
Mileage	141,455 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING VEHICLE IT FULLY SHUT OFF. IT HAD BEEN MAKING A LOUD NOISE FOR A WHILE AND BURNING OIL FREQUENTLY SO WE TOOK IT TO HYUNDAI FOR THE ENGINE RECALL AND THEY SAID NOTHING WAS WRONG WITH THE ENGINE. NOW THE CAR SHUTOFF ON A MAJOR HIGHWAY IN THE BAY AREA (RICHMOND PARKWAY) S AND NOW WON'T CRANK OR START. TOOK THE CAR TO MIDAS TO DO A ENGINE DIAGNOSTIC AND WASTED MONEY BECAUSE THEY SAID THEY COULDN'T DO THE FULL CHECK WITHOUT THE CAR CRANKING. MECHANIC THINKS A ROD OR PISTON IS THE CAUSE. CALLED HYUNDAI AND THEY ARE GIVING THE RUN AROUND AS TO SEEING ABOUT THE ISSUE. NEED HELP ASAP. I'M A MOTHER OF FOUR CHILDREN AND NEED HELP.

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