NHTSA Complaint #11241383 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11241383
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	August 1, 2019
Date Filed	August 2, 2019
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I STARTED MY CAR AND TRIED TO BACK UP BUT IT WAS LIKE THE POWER STEERING WAS OUT.I COULDN'T MOVE THE STEERING WHEEL AND A WARNING CAME UP, POWER STEERING ASSIST UNAVAILABLE. I TURNED THE VEHICLE OFF AND IT WORKED. IT HAPPENED TO ME 3 TIMES YESTERDAY AND ON THE 3RD TIME IT TOOK SEVERAL TIMES OF TURNING THE VEHICLE ON AND OFF.

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