NHTSA Complaint #11241225 — 2011 HYUNDAI SONATA STEERING

Complaint Details

ODI Number	11241225
Vehicle	2011 HYUNDAI SONATA
Component	STEERING
Date of Incident	July 29, 2019
Date Filed	August 2, 2019
Mileage	205,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I WAS DRIVING AND MY STEERING COLUMN STARTED MAKING A STRANGE NOISE. THE STEERING WHEEL HAS A LOT OF PLAY IN IT. I WAS ONLY ABOUT TWO MILES FROM HOME, SO LUCKILY I MADE IT. UPON A GOOGLE SEARCH I REALIZE THERE WAS A RECALL OPEN ON THE STEERING COUPLING. I MADE AN APPOINTMENT TO HAVE MY CAR LOOKED AT. WHEN I DROPPED IT OFF, I WAS NOTIFIED I WASN'T COVERED UNDER RECALL BECAUSE I WAS PAST THE 100,000 MILE WARRANTY FOR THE COUPLING. IT'S EXTREMELY SAD THAT I HAD TO PAY $300 TO FIX A $5 PART THAT HYUNDAI KNOWS IS DEFECTIVE.

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