NHTSA Complaint #11240550 — 2019 KEYSTONE COUGAR
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11240550 |
| Vehicle | 2019 KEYSTONE COUGAR |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
TL* THE CONTACT OWNS A 2019 KEYSTONE COUGAR TRAVEL TRAILER. WHILE TRAVELING TO A CAMPGROUND, THE DEXTER AXLE FAILED AND THE REAR PASSENGER SIDE WHEEL DETACHED. THE TRAILER WAS LEFT AT THE CAMPGROUND AND WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. *DT*TP CONSUMER STATED THE RECALL IS SAFETY NOTICE 19-340. DEXTER AXLE INNER BEARING INSUFFICIENT GREASE AFFECTING MODELS WITH D44 AXLES - COUGAR 22. RBS. IT IS ON THE NHTSA WEBSITE 1/25/2019. ALSO, I FAILED TO MENTION THAT WE WERE WITHOUT THE CAMPER FOR AT LEAST 3 MONTHS DUE DEALERSHIP HAVING THE CAMPER FOR OTHER/UNRELATED WARRANTY WORK. INVALID VIN.*JB *TR *TP PICTURES ATTACHED*JB*DT*TP
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