NHTSA Complaint #11471503 — 2019 KEYSTONE COUGAR

STRUCTURE:BODY:STEP/LADDER issue reported to NHTSA

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Complaint Details

ODI Number	11471503
Vehicle	2019 KEYSTONE COUGAR
Component	STRUCTURE:BODY:STEP/LADDER
Date of Incident	May 29, 2022
Date Filed	June 29, 2022
Mileage	7,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

The contact owns a 2019 Keystone Cougar. The contact was attempting to remove debris from the roof of the RV; while climbing up the attached ladder, the roof mount screws to the ladder failed causing the left side of the ladder to detach from the roof and become unsecured. During the failure no injuries were sustained. The manufacturer and dealer were notified of the failure but no assistance was provided. The failure mileage was 7,500.

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