NHTSA Complaint #11235065 — 2016 RAM 3500

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT HAD THE VEHICLE SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). DUE TO THE RECALL REMEDY, THE CONTACT WAS NO LONGER ABLE TO OPERATE THE VEHICLE PER FEDERAL MOTOR CARRIER GUIDELINES. AS A RESULT, THE CONTACT HAD THE RECALL REPAIR REVERSED IN ORDER TO UTILIZE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD REPAIR THE VEHICLE WITH A NEW AND DIFFERENT REMEDY AT THE CONTACT'S EXPENSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *DT*JB *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB