NHTSA Complaint #11234573 — 2011 FORD FIESTA

SINCE I BOUGHT THIS CAR USED, I HAVE HAD NOTHING BUT ISSUES THAT ARE SEEMINGLY RELATED TO FORD'S DPS6 TRANSMISSION AND ELECTRICAL WIRING. MY GEARS SLIP OUT OF PLACE AND MY CAR DOESN'T SEEM TO WANT TO ACCELERATE OR SLOW DOWN PROPERLY. MY HORN AND FRONT WINDOWS DON'T WORK AND WE'VE TRIED SWITCHING FUSES AND CHECKING THE DOOR WIRING. IN RELATION TO THE TRANSMISSION, I WAS ON WESTBOUND I4 OUTSIDE OF DOWNTOWN ORLANDO AROUND 2:00 4/24/19 (MY BIRTHDAY) AND MY CAR ACCELERATED FORWARD AS I BRAKED, WHICH MADE ME HIT THE CAR IN FRONT OF ME. THERE WERE NO CODES, NO LIGHTS, NO WARNINGS ON MY CAR AND IT'S UNDER 100,000 MILES. I WAS AS A RESULT FAULTED FOR MY ACCIDENT WHICH SKYROCKETED MY INSURANCE. WE SPENT MONEY FIXING THE DAMAGE FROM THE ACCIDENT, NOT REALIZING THAT FORD HAS BEEN LYING ABOUT THEIR TRANSMISSION. I BOUGHT THIS CAR USED AND HAVE HAD IT FOR LESS THAN A YEAR AND, THE PERSON WHO HAD IT BEFORE ME DROVE IT AS A WORK CAR. I ATTEMPTED TO BRING MY CAR IN ON 7/19, AS I FOUND AN ARTICLE FROM DETROIT FREE PRESS ABOUT THIS PROBLEM SAYING FORD DEALERSHIPS WOULD BE ABLE TO ATTEND TO THE ISSUE. I CALLED THREE DEALERSHIPS AND ONE HUNG UP ON ME AND THE OTHER TWO SAID THAT THEY COULDN'T HELP ME. I DO NOT FEEL DRIVING SAFE IN MY CAR AT THIS POINT AS FORD IS DODGING THE ISSUE AT HAND. I AM A 21 YEAR OLD SUPPORTING HERSELF AND I CANNOT AFFORD TO FIX ANYMORE ISSUES THAT HAPPEN BECAUSE OF THIS INSANELY UNBELIEVABLE ERROR FROM FORD.