NHTSA Complaint #11234291 — 2018 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	11234291
Vehicle	2018 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	March 17, 2019
Date Filed	July 23, 2019
Mileage	1,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

THE ROOF RAILS ON WILL NOT STAY ATTACHED. HAVE HAD THIS VEHICLE SINCE JAN 2019. BOUGHT NEW. THE DEALERSHIP HAS TRIED 3 NOW 4 TIME'S TO MAKE REPAIRS. THE DRIVERSIDE WILL NOT STAY SEATED TO BOTTOM MOUNT. HAS COME LOOS ON TURNPIKE AND BEGAN BEATING THE ROOF OF OUR VEHICLE. MOST OFTENHIGH WINDS WILL UNSET AND DETACH THE PLASTIC COVER FROM THE BASE MOUNT. IT HAS COME LOOSE MANY TIMES LEAVING THE CAR WASH JUST AS THE BLOWERS WOULD DRY THE CAR.

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