NHTSA Complaint #11234007 — 2014 MAZDA CX-5

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11234007
Vehicle	2014 MAZDA CX-5
Component	SERVICE BRAKES
Date of Incident	July 18, 2019
Date Filed	July 22, 2019
Mileage	26,825 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

SINCE PURCHASED, THE VEHICLE DRIVER NOTED BRAKE PEDAL WAS "SOFT" WHEN BRAKING THE VEHICLE. THERE WAS NOT ENOUGH PRESSURE IN THE MASTER CYLINDER SYSTEM, IN WHICH THE BRAKE DID NOT RETURN APPROPRIATELY. THE PADS DID NOT PERFORM, SO ALL THE INTERIOR ROUTERS GRINDED. THE VEHICLE HAD CONSISTENT MOVEMENT ON A WEEKLY BASIS AND THE MILEAGE ON THE CAR DOES NOT WARRANT ALL FOUR ROTORS AND PAD HAVING TO BE REPLACED.

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