NHTSA Complaint #11233752 — 2017 TESLA MODEL S

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11233752
Vehicle 2017 TESLA MODEL S
Component SUSPENSION
Date of Incident
Date Filed
Mileage 16,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

AS I WAS BACKING OUT OF MY DRIVEWAY AT LOW SPEED IN MY 2017 TESLA MODEL S 90D (16,500 MILES) WITH THE WHEELS TURNED TO THE LEFT, I HEARD A LOUD BANG. I THOUGHT I RAN OVER SOMETHING SO GOT OUT TO LOOK AND SAW NOTHING. AS I PROCEEDED TO DRIVE THE CAR, IT DROVE SMOOTHLY AT FIRST BUT I COULD HEAR A SCRAPING OR RUBBING SOUND AS I PUT ON THE BRAKES OR HIT THE ACCELERATOR AFTER BRAKING. AFTER PARKING AT MY DESTINATION, WHEN I WAS BACKING OUT TO LEAVE I HEARD AND FELT RUMBLING AND SCRAPPING ON THE LEFT FRONT DRIVERS WHEEL. I LOOKED AND SAW THAT THE LEFT FRONT WHEEL LINER WAS BROKEN AND COLLAPSED AND THE TIRE WAS RUBBING ON THE WHEEL WELL. I PUSHED THE LINER INTO PLACE AND DROVE DIRECTLY TO TESLA SERVICE (3 MILES AWAY) NOTICING MY BRAKES WHERE SLIPPING WHEN APPLIED. ON ARRIVAL THE TECHNICIAN INFORMED ME MY LEFT FRONT CONTROL ARM WAS BROKEN AND ASKED ME IF I HAD BEEN IN AN ACCIDENT. I TOLD HIM NO, AND HE SAID THEY WOULD NEED TO ELEVATE THE CAR TO LOOK AT EXACTLY WHAT HAPPENED. THE LEFT CONTROL ARM FORE LINK HAD SPONTANEOUSLY FAILED. TESLA FIXED BOTH THE FAILED LEFT AND THE INTACT RIGHT UNDER WARRANTY ALONG WITH THE WHEEL LINER, ALIGNED THE CAR AND IT IS NOW RUNNING NORMAL. I HAVE SEEN MANY COMPLAINTS OF THE PREMATURE FAILURE OF THE FORE LINK ASSEMBLY IN THE MODEL S AND BELIEVE THIS IS A SYSTEMIC PROBLEM.

Related Complaints for the 2017 TESLA MODEL S

Other SUSPENSION Complaints

#11714816 I pulled into a parking lot, and noticed that my passenger side rear wheel was leaning into the car. Luckily I was n...
#11701035 I am reporting multiple safety-related defects on my 2017 Tesla Model S (VIN [XXX] ) that were present at the time of...
#11701014 Upon purchasing the vehicle, I discovered multiple critical safety defects that were not disclosed at the time of sal...
#11632238 Car rattles when driven and makes loud sounds when going over bumps. Took to Tesla with 50k miles on it and they said...
#11607791 Rear suspension control arm broke. Causing the rare right wheel to fold in.

Recent Complaints for the 2017 TESLA MODEL S

#11718165 UNKNOWN OR OTHER I am reporting a serious safety defect regarding the front control arms on my 2017 Tesla Model S (VIN: [XXX] ). The f...
#11710572 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...
#11710572 LANE DEPARTURE: WARNING CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...
#11710572 UNKNOWN OR OTHER CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...
#11703016 FORWARD COLLISION AVOIDANCE The contact owned a 2017 Tesla Model S. The contact stated that while starting the vehicle, an Autopilot disabled war...
Check any vehicle history by VIN - Free vehicle history report