NHTSA Complaint #11233349 — 2017 FORD F-350

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11233349
Vehicle	2017 FORD F-350
Component	ELECTRICAL SYSTEM
Date of Incident	July 6, 2019
Date Filed	July 19, 2019
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TRUCK TAILGATE RANDOMLY OPENS WHEN VEHICLE IS BEING DRIVEN. I HAVE OWNED THIS TRUCK FOR 6 MONTHS AND THE RANDOM OPENING HAS OCCURED 4 TIMES WHEN DRIVING. WITHOUT ANY NOTICE OR WARNING THE TRUCK TAILGATE OPENS WHEN THE VEHICLE IS BEING DRIVEN. THE MOST RECENT OCCURRENCE CAUSED THE LOSS OF CARGO ON THE HIGHWAY. IT APPEARS THE FOB IS SOMEHOW DOUBLE CLICKED WHEN IN THE DRIVER'S POCKET CAUSING THE TAILGATE TO OPEN (FOB HAS TAILGATE REMOTE OPENING FEATURE). THIS IS A SERIOUS SAFETY CONCERN SINCE THE VEHICLE OPERATOR HAS NO WAY OF KNOWING THE TAILGATE HAS OPENED. THERE SHOULD BE AN INTERLOCK THAT PREVENTS THE AUTOMATIC OPENING OF THE TAILGATE WHEN THE VEHICLE IS BEING DRIVEN.

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