NHTSA Complaint #11233254 — 2004 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11233254
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	May 16, 2019
Date Filed	July 18, 2019
Mileage	159,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TOOK MY TOYOTA SIENNA 2004 IN FOE EXHAUST WORK AND THE TECHNICIAN ALERTED ME THAT THE CAR HAD EXCESSIVE CORROSION. THE SUSPENSION/ENGINE CRADLE WAS RUSTED OUT AND HAD HOLES. ADVISED THE CAR WAS UNSAFE TO DRIVE. VERY UPSETTING AS EVERYTHING ELSE IS GREAT WITH THE VEHICLE AND PLANNED ON DRIVING IT FOR MANY MORE MILES. THIS IS A VERY DANGEROUS CONDITION WHICH COULD HAVE RESULTED IN INJURY OR EVEN DEATH TO MY FAMILY OR OTHERS. I HAVE BEEN DRIVING AROUND WITH MY FAMILY IN THIS VEHICLE THINKING IT WAS SAFE!

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