NHTSA Complaint #11298835 — 2004 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11298835
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	January 12, 2020
Date Filed	January 12, 2020
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

BOTH POWER SLIDING DOORS FREEZE SHUT ANY TIME THERE ARE FREEZING TEMPERATURES AND ANY MOISTURE, AND CANNOT BE OPENED EITHER WITH POWER OR MANUALLY. ATTEMPTING TO OPEN A DOOR WILL ONLY OPEN IT 1/4", SUFFICIENT TO ACTIVATE THE DOME LAMPS, BUT THEN WILL NOT CLOSE. AFTER DRIVING AND WARMING UP, THE DOOR MAY RANDOMLY OPEN AT ANY TIME, PRESENTING A SAFETY HAZARD.

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