NHTSA Complaint #11231239 — 2018 HYUNDAI SONATA

TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. THE CONTACT WAS ALERTED BY THE POLICE AND FIRE DEPARTMENTS AT 4:00AM THAT HER VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE CONTACT WANTED TO OBTAIN A FIRE REPORT TO VERIFY IF THE FIRE ORIGINATED FROM THE ENGINE. THE INSURANCE COMPANY WAS NOT NOTIFIED. THE CONTACT LATER RECEIVED NOTIFICATION OF THE MANUFACTURER'S SERVICE CAMPAIGN NUMBER: 953 (ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT). ROGERS AUTO GROUP CHICAGO (2720 S MICHIGAN AVE, CHICAGO, IL 60616, (312) 620-1340) WAS CONTACTED AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE GUIDANCE WITHIN 48 HOURS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.