NHTSA Complaint #11231142 — 2017 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11231142
Vehicle	2017 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	July 9, 2019
Date Filed	July 11, 2019
Mileage	31,250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE "SERVICE SHIFTER" WARNING LIGHT HAS APPEARED TWICE IN TWO DAYS. ALL THE LIGHTS COME ON NEXT TO THE SHIFTER MAKING IT IMPOSSIBLE TO TELL WHAT THE VEHICLE IS SHIFTED INTO. ALSO, THIS "SERVICE SHIFTER" LIGHT STAYS ON UNTIL YOU RESTART THE VEHICLE, MAKING IT IMPOSSIBLE TO SEE ANY OTHER GAUGES WHILE THIS WARNING IS PRESENT. THE VEHICLE IS 2 YEARS OLD AND HAS LESS THAN 32,000 MILES ON IT. I HAVE FOUND MANY SIMILAR POSTS ONLINE WITH THIS SAME ISSUE, AND NO RECALL HAS BEEN DECLARED FOR CORRECTING THIS.

Related Complaints for the 2017 JEEP CHEROKEE

Other ELECTRICAL SYSTEM Complaints

#11697849 — November 6, 2025 — Parking brake on the jeep automatically engaged while driving. Had vehicle towed to dealership where a new parking b...

#11688093 — September 18, 2025 — A SERVICE SHIFTER message appeared out of nowhere, and now all the lights turn on regardless of which gear I'm in. Af...

#11685319 — September 5, 2025 — Service Shifter is displayed every now and then.

#11682836 — August 25, 2025 — Service Shifter warning light comes on when driving. When put in park and key is turned off will reset but periodical...

#11679560 — August 9, 2025 — Constantly Randomly Getting (Service Shifter) Notification and all the lights on the shifter light up on the shifter...

Recent Complaints for the 2017 JEEP CHEROKEE

#11718527 — POWER TRAIN — February 17, 2026 — The contact owns a 2017 Jeep Cherokee. The contact stated that after stopping at a stop sign, the vehicle failed to a...

#11718315 — POWER TRAIN — February 16, 2026 — I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Te...

#11718208 — UNKNOWN OR OTHER — February 16, 2026 — To Whom It May Concern, I am filing a safety complaint regarding my 2017 Jeep that is currently under recall for the...

#11718315 — UNKNOWN OR OTHER — February 16, 2026 — I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Te...

#11717525 — POWER TRAIN — February 12, 2026 — Car has been broken down since May 2025. My car started jerking forcefully with my child in the car. Brought it in to...