NHTSA Complaint #11230111 — 2013 FORD F-150

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11230111
Vehicle	2013 FORD F-150
Component	STEERING
Date of Incident	July 2, 2019
Date Filed	July 8, 2019
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

STEERING FIRST STARTED MAKING GROANING NOISES ON TIGHT TURNS, WITHIN A FEW DAYS, GOT SO BAD I COULD BARELY STEER IT. MECHANIC DIAGNOSIS IS THAT STEERING RACK/ELECTRIS STEERING ASSIST SYSTEM NEEDS TO BE REPLACED. HE ALSO SAID THAT THE REPLACEMENT PART HAS BEEN REDESIGNED TO HELP PREVENT THIS KIND OF PROBLEM, WHICH SEEMS COMMON. THIS SUGGESTS THAT IT IS A DESIGN FLAW WITH SERIOUS SAFETY IMPLICATIONS-- DANGER OF NOT BEING ABLE TO STEER AT VARIOUS SPEEDS, TO INCLUDE WHEN TOWING HEAVY LOADS, AS I WAS DOING WHEN IT WAS GOING BAD. IF A DESIGN FLAW, WHY IS THIS NOT ALREADY A SAFETY RECALL?

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