NHTSA Complaint #11230015 — 2016 JEEP CHEROKEE

2016 JEEP CHEROKEE LIMITED FWD, MISFIRING AND SHAKING BEGAN WHILE STOPPED AT TRAFFIC LIGHT AND WHILE DRIVING AFTERWARDS FOR 1/2 MILE. AUTOMATIC START/STOP WAS ON. PULLED OFF ROAD AND TURNED ENGINE OFF AND LET SET FOR 1-HOUR. RESTARTED VEHICLE AND BEGAN SHAKING AND MISFIRING AGAIN. THIS TIME ENGINE LIGHT CAME ON AND START/STOP SYSTEM WARNING CAME ON. SHUT VEHICLE OFF AGAIN AND LET SIT FOR 30 MINUTES. STARTED VEHICLE AGAIN AND PUT IN REVERSE, DROVE FOR A FEW MINUTES AND VEHICLE BEGAN SHAKING AND MISFIRING AGAIN WHILE GOING THROUGH THE SHIFTING SEQUENCE. DROVE IT TO A DEALERSHIP AND IT DID THIS THE ENTIRE WAY, APPROXIMATELY 10 MILES. NO MATTER WHAT SPEED I WAS DRIVING IT WAS STILL HAPPENING. THE SHAKING/MISFIRING SEEMED TO SUBSIDE A LITTLE WHEN A/C WAS NOT IN USE. IN ADDITION TO OTHER WARNING LIGHTS COMING ON, SERVICE-SHIFTER LIGHT CAME ON WHILE MAKING A RIGHT-HAND TURN.