NHTSA Complaint #11228586 — 2016 FORD ESCAPE

WINDSHIELD WIPERS COMPLETELY STOPPED WORKING ON JUNE 20, 2019. CONFIRMED IT WAS NOT A FUSE. IT WAS SUMMER WHILE I WAS AWAY ON VACATION WHEN THIS HAPPENED WHICH IS AN 8 HR DRIVE FROM HOME. WIPERS SPONTANEOUSLY STARTED WORKING LIKE NORMAL AFTER TWO DAYS NOT WORKING. THAT SAME DAY ON JUNE 22, 2019 DURING DRIVE IN 95 DEGREE HEAT ON HIGHWAY IN STAND STILL TRAFFIC ON 8 HOUR DRIVE HOME, WIPERS STARTED TURNING ON AT VARIABLE SPEEDS ON THEIR OWN AND COULD NOT BE SHUT OFF, CHANGED SPEEDS, OR AFFECTED BY ANYTHING WITH THE WIPER SWITCH. THE WIPERS ARE NOT AUTOMATIC OR RAIN SENSING AND IT WAS A CLEAR DAY. WIPERS DID NOT TURN OFF UNTIL TRAFFIC CLEARED, THE CAR WAS AT HIGHWAY SPEEDS AND PRESUMABLY COULD BE COOLED BY THE CAR MOVING. A SLIGHT MELTING SMELL WAS NOTED DURING SPONTANEOUS TURNING ON OF WIPERS. TOOK IT TO DEALERSHIP AND THEY REPLACED THE BATTERY CONTROL MODULE AS THE CONNECTION WAS BAD AND AFFECTING THE WINDSHIELD WIPERS. COST ME $433.47 IN PARTS AND LABOR.