NHTSA Complaint #11626598 — 2016 FORD ESCAPE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11626598 |
| Vehicle | 2016 FORD ESCAPE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
The rear backup camera intermittently cuts in and out. The touch screen also intermittently turns black and is unresponsive. After it died, I replaced the infotainment touchscreen computer. The rear backup camera is still intermittent and unreliable. Other owners have complained online about poor seals in the rear wiper assembly, which leads to leaks that corrode the camera's wiring harness and cause an intermittent video signal. I feel this is a known problem that Ford is choosing to ignore and is dangerous when the backup camera cuts out while backing up.
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