NHTSA Complaint #11228471 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

WE WERE ON A ROAD TRIP FROM FLORIDA TO VIRGINIA TO BUFFALO. ON OUR TRIP FROM VIRGINIA TO BUFFALO ON JUNE 26TH WHILE DRIVING AT 70 MILES AN HOUR ON THE 99 IN PENNSYLVANIA THE CAR STALLED AND WE WERE FORCED TO PULL OFF THE ROAD BARELY MADE IT AS THE CAR LOST ALL POWER. HAD THE VAN TOWED TO A DEALER IN ALTOONA PA. WHEN THE CAR ARRIVED AT THE DEALERSHIP IT STARTED RIGHT UP FOR HIM. HE THEN PROCEEDED TO RESET THE ENGINE LIGHT AND SEND US ON OUR WAY. HE SAID HAVE A SAFE TRIP. WE DROVE ABOUT 60 MILES IN THE CAR DID EXACTLY THE SAME THING AT 65 MILES AN HOUR AGAIN BARELY GETTING OFF THE ROAD. MY HUSBAND WAS DRIVING AT THAT TIME AND TURN THE CAR OFF OPEN THE DOOR AND TRIED TO START IT IT DID START. WE CAUTIOUSLY PROCEEDED ON OUR WAY AND AGAIN THE SAME THING HAPPENED AT THE NEXT 60 MILE RANGE OF OUR TRIP. HE DID THE SAME THING AND IT STARTED UP. WE THEN DROVE THE NEXT 130 MILES WITH NO INCIDENTS BUT THE ENGINE LIGHT WAS ON WHEN WE ARRIVED IN BUFFALO WE PROCEEDED TO TAKE THE VEHICLE TO WEST HERR DODGE WHERE IT'S STILL REMAINS TODAY. THEY HAVE NO IDEA WHAT IS WRONG WITH THIS VEHICLE AND I AM WONDERING HOW THE HELL I'M EVER GOING TO GET THIS BACK TO FLORIDA ANOTHER 1200 MILES. DRIVING AT THOSE 200 MILES FROM ALTOONA PENNSYLVANIA WAS THE WORST DRIVING EXPERIENCE I'VE EVER HAD IN MY LIFE. WE ARE STILL WAITING ON THE VEHICLE AND IF I GET A CASE NUMBER FROM THE DEALER WHEN HE REPAIRS IT OR TELLS ME IT IS REPAIRED I WILL LET YOU KNOW WE DID HAVE THIS VEHICLE TO THREE DIFFERENT DEALERSHIPS TO IN VIRGINIA AND THE ONE IN ALTOONA PA. THEY ALL RESET THE ENGINE LIGHT AND SENT US ON OUR WAY.