NHTSA Complaint #11222708 — 2017 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11222708
Vehicle	2017 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	June 17, 2019
Date Filed	June 26, 2019
Mileage	27,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHILE DRIVING (45-50 MPH) DASHBOARD NOTICE STATES "SERVICE SHIFTER" AND THE INDICATOR LIGHTS ON THE SHIFTER (P,R,N,D) ARE ALL LITE UP. HAD TO STOP, SHUT VEHICLE OFF AND THEN RESTART. AT THIS POINT ALL LIGHTS AND NOTICE WAS REMOVED. THE INCIDENT OCCURRED 3 TIMES WITHIN THE SAME DAY (AT VARIOUS SPEEDS FROM 5 MPH TO 60 MPH). REPORTED INFORMATION INDICATES A WIRE HARNESS IS FAULTY AT THE SHIFTER POINT. ADDITIONALLY, THE JEEP IS LOOSING POWER, LIGHTS COME ON AND THE VEHICLE STALLS. AFTER SHUTTING OFF THE VEHICLE IT CAN BE RESTARTED, BUT AN INDICATOR NOISE ALERTS TO SOMETHING NOT WORKING CORRECTLY.

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