NHTSA Complaint #11222589 — 2016 KIA OPTIMA

MY KIA OPTIMA 2016 HAS AN ISSUE ON 03/31/2019: CHECK ENGINE BLINKING,LACKS POWER(NO MORE THAN 50 MPH). TOOK IT TO DEALER TOWBIN KIA, THEY FOUND A KNOCK SOUND IN ENGINE, SO THEY SAID THEY WITH NO RISK TO REPAIR AND THEY WOULD CHANGE ENGINE. AFTER 17 DAYS CAR DOWN IN DEALER, GOT A PHONE CALL TO PICK UO THE CAR BUT NO ENGINE CHANGED, INSTEAD KIA MOTORS (KMA)ORDER CHANGE WIRING HARNES.CAR WORKED GOOD FOR 10 DAYS. ON SATURDAY 04/27/2019 SAME ISSUE, DROPPED THE CAR 04/29/2019 TO DEALER, MORE TESTS AND KMA ORDERED TO HOOK A FLYING RECORD TO RECORD ERROR CODES WHEN ISSUE SHOWS UP. DEALER STAFF DROVE CAR FOR 300 MILES WITH DEVICE HOOKED UP, NO ISSUES. I WAS CALLED TO SIGN AN AGREEMENT TO DRIVE THE CAR MYSELF WITH DEVICE CONNECTED. I DROVE CAR FOR 3 WEEKS AND NO ISSUES. ON 06/04/2019 DEALER DISCONNECTS DEVICE AND 06/07/2019 DRIVING TO WORK SAME ISSUE CAMES BACK. 3RD TIME DROPPED CAR TO DEALER, ON 06/14/2019 CALLED TO PICK CAR UP, KMA ORDERED TO CHANGE SENSORS. ON 06/21/2019 SAME ISSUE CAME BACK, CAR DROPPED TO DEALER SAME DAY. ON 04/01/2019 DEALER TOLD ME THAT KMA ISSUE A LIFETIME WARRANTY ON ENGINES OF KIA OPTIMA DUE TO DEFECTIVE PARTS. THAT IS WHY DEALER WANTED TO CHANGE ENGINE. ON 06/24/2019 DEALER TOLD ME THAT KMA IS WORKING IN AN UPDATED REFLASH WHICH MEANS REPROGRAMING SOFTWARE TO CAR. I CAN SEE THAT KMA DOES NOT WANTS TO HONOR LIFETIME WARRANTY TO CHANGE ENGINE. I AM WATCHING AN ATTORNEY TOGET ADVICE FOR LEGAL ACTIONS.