NHTSA Complaint #11221918 — 2016 HYUNDAI TUCSON

BOUGHT CERTIFIED 2016 HYUNDAI TUCSON TURBO LTD WITH ECO AND DUAL CLUTCH TRANSMISSION. I'VE HAD IT FOR 5 DAYS. I BOUGHT IT FOR MY SON AND DAUGHTER TO ATTEND HIGH SCHOOL. THE CAR KEPT ACTING LIKE IT WAS GOING TO STALL AT EVERY STOP, IT KEPT STUTTERING, AND WHEN YOU ARE ACCELERATING AND TAKE YOUR FOOT OFF THE PEDAL THE RPMS KEEP RISING, AND DOESN'T SWITCH GEARS. IT REFS AND RPM GOES UP BUT IT DOESN'T SWITCH GEARS UP OR DOWN SHIFT EITHER. THE ENGINE REVS HIGH AND WON'T SWITCH GEARS. IT'S LIKE IT WANTS TO ACCELERATE WHEN YOU WANT IT TO SLOW DOWN AND WHEN STOPPED IT WANTS TO STALL. TODAY IT HAPPENED. WE CAME TO A STOP SO WE COULD TURN LEFT ONTO AN ONRAMP ON HIGHWAY, (HAVE TO CROSS OVER OTHER LANE TO GO ON ON RAMP), AND IT STUTTERED AND STALLED ON OPPOSITE ONCOMING TRAFFIC SIDE, BEFORE WE COULD REACH THE RAMP. MY SON WAS DRIVING AND I WAS IN FRONT SEAT AND DAUGHTER WAS IN BACK SEAT, I GOT SCARED, AS YOU CAN'T SEE WHAT COMING OVER THE HILL ON SIDE WE STALLED (ONCOMING TRAFFIC). THE GUY SAW WE HAD STALLED AND RAN OUT AND STARTED WAVING SOMETHING DOWN. IT WAS AN ONCOMING SEMI. THANKFULLY HE WAS ABLE TO REDIRECT HIM OR WE WOULD HAVE BEEN STRUCK. WE GOT THE CAR STARTED AGAIN AND WERE ABLE TO GET HOME. I LOOKED UP WHAT HAD HAPPENED AND SAW THAT THERE WAS A MASS RECALL OF MY EXACT CAR MODEL, IN THE EXACT TIME FRAME OF VEHICLE BEING MADE. THE RECALL WAS FOR THE EXACT THINGS THAT ARE AND DID HAPPEN TO US. I CONTACTED THE DEALER AND ASKED THEM WHY THEY NEVER DIVULGED THIS INFORMATION AND THEY SAID THE DIDN'T KNOW. I READ ON THE NHTSA SITE THAT MY EXACT SUV, MADE THE SAME DATE, HYUNDAI HAD RECALLED, BUT MINE FOR SOME REASON IS NOT. PROBLEM IS WHEN I PUT MY VIN IN, NOTHING COMES UP FOR A RECALL. I DON'T WANT TO PUT MY KIDS BACK IN THIS CAR. I JUST DROPPED $24,000 5 DAYS AGO IN A CAR LOAN. PLEASE HELP.