NHTSA Complaint #11221269 — 2016 HONDA PILOT
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11221269 |
| Vehicle | 2016 HONDA PILOT |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 68,441 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
2016 HONDA PILOT , 68441 MILES ON IT. EMISSIONS SYSTEM PROBLEM DISPLAYED ON DASH. SERVICE ADVISES IT NEEDS A SOFTWARE UPDATE AND THAT THERE WILL BE A CHARGE FOR IT. COMPLAINT FILED WITH HONDA. CUSTOMER SHOULD NOT BE CHARGED FOR SOFTWARE UPDATES THAT THE MANUFACTURER FAILED TO GET RIGHT. IMAGINE IF YOU HAD TO PAY FOR EVERY UPDATE THAT MICROSOFT ISSUES? SOFTWARE UPDATE DID NOT CORRECT PROBLEM AND WILL NOT BE REFUNDING MONEY SPENT. IF ANYTHING, IT SHOULD BE COVERED UNDER WARRANTY.
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