NHTSA Complaint #11221209 — 2016 CADILLAC SRX
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11221209 |
| Vehicle | 2016 CADILLAC SRX |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 45,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS AN EXTENSIVE CLUNKING NOISE COMING FROM THE TRANSMISSION. THE DEALER (HOEHN BUICK GMC CADILLAC, 5334 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 884-2793) INDICATED THAT THIS WAS A NORMAL CHARACTERISTIC OF THE DRIVE LINE GEARS. THE DEALER STATED THAT TWO OF THE GEARS MAY NOT HAVE ENOUGH CLEARANCE, WHICH COULD BE THE CAUSE OF THE NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS TO FOLLOW-UP WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
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