NHTSA Complaint #11220908 — 2009 DODGE RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11220908
Vehicle	2009 DODGE RAM 1500
Component	STEERING
Date of Incident	June 13, 2019
Date Filed	June 18, 2019
Mileage	184,011 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHEN THE VEHICLE WAS PURCHASED, THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT HAVE ANY ELECTRIC POWER STEERING SENSORS. THE VEHICLE WAS DRIVEN TO N.E. AUTO SALES (3232 N MAIN ST, ROCK CREEK, OH 44084, (440) 563-3303) TO HAVE THE EPS SENSORS INSTALLED. THE CONTACT WAS INFORMED THAT THE DEALER REPROGRAMMED THE SENSORS WHEN THEY REMOVED THE REAR TIRES; HOWEVER, THE CONTACT STATED THAT THERE WERE NO SENSORS WHEN THE VEHICLE WAS BROUGHT IN AND THERE WERE NONE INSTALLED AFTERWARDS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 184,011.

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