NHTSA Complaint #11716468 — 2009 DODGE RAM 1500
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11716468 |
| Vehicle | 2009 DODGE RAM 1500 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
- Week of October 6th 2025 I experienced 4-wheel drive issues and lights. - October 13th 2025 dropped off to dealer for review - October 14th 2025 dealer deemed not safe to drive and ordered parts under warranty repair. - following weeks went on with parts being backordered. - after having to push the dealer for updates for weeks on December 22nd 2025 I informed Stellantis Customer Service US. - Customer service looked into and gave me the same delayed responses for weeks now "I hope you're doing well. I'm following up regarding your case. There is no definite ETA for the part. Our parts team is working to get it expedited. I will receive another update in 5-6 business days and will follow up with you then. If you have any questions please don't hesitate to contact me." - Still today Stellantis cannot give me a date when my truck will be repaired. Near 4months later...
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