NHTSA Complaint #11685690 — 2009 DODGE RAM 1500

The contact owns a 2009 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, the MTC unit failed to function as intended. The contact stated that while the system was enabled, the system independently switched between the heating and cooling systems. In addition, the defrost system was deactivated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,000.