NHTSA Complaint #11220613 — 2012 VOLKSWAGEN CC

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT WHEN THE GEARS WERE SHIFTED, AN ABNORMAL GRINDING SOUND WAS HEARD. THE CONTACT ALSO STATED THAT THE VEHICLE IDLED BEFORE ACCELERATING AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A MEGATRONIC MODULE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO BRING THE VEHICLE TO A DEALER TO BE REPAIRED AT HER EXPENSE SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 150,000.