NHTSA Complaint #11185072 — 2012 VOLKSWAGEN CC

THE VEHICLE IN QUESTION HAS HAD OVER TWO YEARS OF UNRESOLVED ENGINE AND TRANSMISSION PROBLEMS. THE VEHICLE HAS BEEN REPEATEDLY RETURN TO THE DEALERSHIP ONLY TO BE TOLD THAT WHAT IT WAS THERE FOR NOT TO BE THE PROBLEM BUT OTHER THINGS HAVE BEEN FOUND AND THATS THE PROBLEM. AFTER PAYING FOR THAT REPAIR ONLY TO BRING IT BACK FOR THE ORIGINAL COMPLAINT. THIS IS THE PATTERN WITH THE ENGINE LEAKING OIL AND THE LEAK NEVER FOUND TO THE CAR NOT GOING ABOVE 10 MPH. WTHIN THE LAST 5 MONTHS THE CAR HAS BEEN IN THE SHOP FOR THE SAME ISSUE OF NO POWER AND RATTLING SHAKING TRANSMISSION. THREE TO FOUR WEEKS AT A TIME. IN THE PAST THE CAR HAS BEEN RETURNED TO THE DEALERSHIP ONCE A WEEK FOR THE OIL TO BE CHECK AND FILLED TO SPECS . ALSO WITHIN THE PAST TWO YEARS THE ENTIRE ENGINE HAS BEEN WORKED ON BY THE DEALERSHIP AND THE TRANSMISSION WAS BLOWN UP BY A TECHNICIAN BEING CARELESS IN MAKING A REPAIR. IN REPAIR ORDERS I HAVE THE MAJOR WORK THAT HAS BEEN DONE ON THIS VEHICLE.IN TALKING TO THE DEALERSHIP AND VOLKSWAGEN THE ONLY THING THATS BEING SAID THAT THE CAR IS TOO FAR OUT OF WARRANTY. THE ISSUE THAT GENERATES THIS COMPLAINT IS THAT NOW VOLKSWAGEN DEALERSHIP HAS THE CAR AND IT NEEDS A ENGINE AND TRANSMISSION AND WANTS BETWEEN $8,000-$11,000. THIS IS A MAJOR PROBLEM BECAUSE OF THE ISSUE THAT HAVE BEEN HAVING OVER THE PERIOD OF TIME. THE CONSUMER SHOULD NOT BE CARRYING THE BURDEN OF THIS TYPE OF REPAIR BECAUSE OF THE HISTORY OF THE CARS IN QUESTION (WHICH IS THE VOLKSWAGEN 2012 CC). ALL OF THE PROBLEMS HAVE OCCURRED WHILE THE CAR WAS IN MOTION. THE EVENTS WITH THIS CAR STARTED IN THE YEAR 2016 AND THE PROBLEMS HAVE BEEN CONSTANT EVRY SINCE UP UNTIL THIS CURRENT DATE.