NHTSA Complaint #11219865 — 2011 CADILLAC SRX ELECTRICAL SYSTEM

Complaint Details

ODI Number	11219865
Vehicle	2011 CADILLAC SRX
Component	ELECTRICAL SYSTEM
Date of Incident	August 10, 2017
Date Filed	June 13, 2019
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY SUNROOF HAS HAD LEAKY DRAINS ON BOTH SIDES AND CAUSED OVER $3,000 IN REPAIRS. I BELIEVE THE 2012 WAS RECALLED BUT NOT THE 2011. IT STOPPED MY CAR FROM DRIVING APPROPRIATELY, THE TRUNK WOULD NO LONGER OPEN, AND THE CAR ALARM TO ALERT FOR ROBBERY OF THE VEHICLE WHILE DRIVING. THIS CAUSED ME TO HAVE TO REPLACE MY PUMPS ON THE DRIVER SIDE OF THE CAR AND THE COMPUTER / ELECTRICAL SYSTEM. THIS REPAIR COST CLOSE TO $2,000. THEN ABOUT 14 MONTHS LATER; THE PASSENGER SIDE SUNROOF LEAK OCCURRED AND CAUSED FLOODING ON THE PASSENGER SIDE OF MY CAR. THIS LED TO MOLD AND A CLEAN OF THE CAR TO ALLOW ME TO BREATH IN MY CAR. THIS REPAIR COST OVER $1,000.

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