NHTSA Complaint #11218353 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11218353
Vehicle 2013 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 88,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING, THE VEHICLE DECELERATED AND THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD. THE FAILURE OCCURRED OFTEN AND THE VEHICLE WOULD LOSE POWER IN THE MIDDLE OF TRAFFIC. THE CONTACT HAD TO WAIT TWENTY MINUTES TO RESTART THE VEHICLE AND DRIVE HOME SAFELY. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO CAPITOL HYUNDAI OF MONTGOMERY (2820 EASTERN BLVD, MONTGOMERY, ALABAMA 36116, 800-399-6869), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MECHANIC KEPT THE CONTACT'S VEHICLE AND WOULD NOT GIVE IT BACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS UNKNOWN.

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