NHTSA Complaint #11209982 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

I WAS DRIVING THE VEHICLE WITH MY FAMILY. WE HAD ALREADY USED UP THE CHARGE FOR THE ELECTRIC ENGINE AND THE VEHICLE WAS OPERATING IN THE HYBRID ENGINE. I HAD THE ADAPTIVE CRUISE CONTROL SET AT 72 MPH AND I ACCELERATED TO 75 MPH TO CHANGE LANES TO THE RIGHT. AS I ACCELERATED, SEVERAL ALARMS AND WARNINGS APPEARED ON THE DRIVER'S DASHBOARD. THEY INCLUDED 'SERVICE HYBRID SYSTEM', A RED WRENCH WITH A RED LIGHTING BOLT THROUGH IT AND THE ORANGE ENGINE AND BATTERY ICONS. AFTER THE ALARMS SOUNDED, A MESSAGE APPEARED SAYING 'SHIFT VEHICLE TO PARK'. WHEN I TRIED TO PRESS THE ACCELERATOR, NOTHING HAPPENED AND IT SEEMED THAT THE ENGINE HAD STALLED. I WAS ABLE TO COAST TO THE SHOULDER OF THE HIGHWAY, BREAK THE VEHICLE AND TURN ON MY FLASHERS. AFTER WE STOPPED, I PUT THE VEHICLE IN PARK, SHUT THE VEHICLE OFF, AND RESTARTED IT. AFTER RESTARTING THE VEHICLE, THE ORANGE ENGINE WARNING LIGHT REMAINED ON. MY FAMILY AND I WERE ABLE TO TRAVEL BACK HOME BUT TOOK BACK ROADS RATHER THAN THE HIGHWAY.