NHTSA Complaint #11208426 — 2012 FORD F-350 SD

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11208426
Vehicle	2012 FORD F-350 SD
Component	SUSPENSION
Date of Incident	May 17, 2019
Date Filed	May 18, 2019
Mileage	71,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MULTIPLE TIMES WHILE DRIVING AT 50 - 60MPH TOWING MY 12,000 LB 5TH WHEEL TRAILER, OFTEN IF I DRIVE OVER A BUMP IN THE ROAD, MY 2012 FORD F350 WILL START TO VIOLENTLY SHAKE FROM THE FRONT STEERING. I HAVE HAD PARTS REPLACED, ALIGNMENT DONE, NEW TIRES, NEW SHOCKS, BUT NOTHING STOPS THIS PROBLEM. I CAN'T TOW MY TRAILER ANYMORE. THIS PROBLEM HAS ALSO HAPPENED WHEN NOT TOWING. THERE NEEDS TO BE A RECALL FOR THIS TO BE SAFE. THE DEALER CANNOT FIGURE OUT THE SOLUTION. FORD SEEMS TO IGNORE IT. PLEASE HELP

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