NHTSA Complaint #10573265 — 2012 FORD F-350 SD

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10573265
Vehicle	2012 FORD F-350 SD
Component	STEERING
Date of Incident	November 14, 2012
Date Filed	March 18, 2014
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I AM EXPERIENCING WOBBLE AND SHAKING FROM THE FRONT END AFTER ANY VARIATION OF THE ROAD, TURNING WITHOUT ANY BUMPS IN THE ROAD, TURNING WITH BUMPS IS WORSE, STRAIGHT LINE WOBBLE AFTER SLIGHT BUMPS ETC. IT IS GETTING INCREASINGLY WORSE AND IS CUPPING THE FRONT TIRES CONSIDERABLY, ( WHEN I TOOK IT TO A FORD DEALERSHIP FOR ROTATION I WAS TOLD THAT THEY RECOMMEND THAT I PURCHASE A NEW SET OF TIRES INSTEAD OF ROTATION FOR A DUALLY) I HAVE HAD THE TIRES ROTATED ANYWAY. THE TRUCK HAS LOW MILEAGE, FAR TO LOW TO BE EXPERIENCING THIS SEVERE OF SHAKE. WHEN I TOOK IT RECENTLY ( 3/18/2014) TO THE DEALER HE SAID THEY FOUND NOTHING WORN. EITHER THEY HAVE A POORLY ENGINEERED DESIGN OR INFERIOR PARTS OR BOTH. I WILL BE USING THIS VEHICLE FOR TOWING A TRAILER IN THE FUTURE AND I AM UPSET TO THINK WHAT POSSIBLE SCENARIOS I MIGHT INCUR. ALSO I AM A DOT 1104 MECHANICAL/TECHNICAL INSPECTOR AS A PROFESSION AND I KNOW WHEN MACHINERY IS WORKING CORRECTLY AND WHEN IT IS NOT, FORD IS IN DENIAL THAT THERE IS ISSUES WITH WHICH I DESCRIBED, AND I KNOW WHEN I AM GETTING A SMOKE SCREEN TO PUT IT POLITELY. *TR

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