NHTSA Complaint #11509339 — 2012 FORD F-350 SD

The contact owns a 2012 Ford F-350 SD. The contact stated while driving 55 MPH, the vehicle went into LIMP Mode and lost motive power. The message "Stop Vehicle Safely Now" was displayed. The contact was able to pull to the side of the road. The contact stated that the vehicle failed to restart after several attempts and the message remained displayed. The contact stated that the vehicle started up after an hour and half. The vehicle was taken to a local Pep Boys, where it was diagnosed that the failure was related to the exhaust gas temperature sensor. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that Ford Campaign Numbers: 15N01 and 15N02 had expired unless the vehicle was an ambulance. The failure mileage was approximately 196,475. The contact stated that they purchased one EGTS and installed the part themselves. The dealer recommended to replace all four sensors as well as the EGR valve. After the installation of the new EGTS, the vehicle seems to run okay.