NHTSA Complaint #10794871 — 2012 FORD F-350 SD

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10794871
Vehicle	2012 FORD F-350 SD
Component	SUSPENSION
Date of Incident	November 19, 2015
Date Filed	November 19, 2015
Mileage	47,807 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TRUCK HAS ON MORE THAN ONE OCCASION STARTED TO BOUNCE VIOLENTLY AFTER HITTING A BUMP IN THE ROAD AT HIGHWAY SPEEDS HAS BEEN IN FOR DRAG LINK REPLACEMENT AND STEERING DAMPENER REPLACEMENT WHICH CORRECT ISSUE TEMPORARILY FOR A FEW MONTHS BEFORE IT BEGINS TO HAPPEN AGAIN DEALERSHIP DOES NOT WANT TO ADDRESS THE ISSUE AND TRIES TO BLAME THE ISSUE ON ROAD CONDITIONS OR TIRE WEAR OR TIRE PRESSURE ON INTERNET SEARCHES THIS IS A COMMON ISSUE WITH THESE TRUCKS AND FORD HAS NOT FIXED IT YET. WHEN THIS BOUNCING HAPPENS IT IS QUITE SCARY AND REALLY THROWS THE TRUCK AROUND IT DOES NOT STOP BOUNCING UNTIL THE SPEED IS SLOWED TO AROUND 35 MPH ON THE HIGHWAY THIS COULD CAUSE AN ACCIDENT EITHER BY THROWING THE TRUCK INTO A MEDIAN OR INTO ANOTHER LANE OF TRAFFIC AS THE VEHICLE IS DIFFICULT TO CONTROL DURING THE BOUNCING CONDITION

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