NHTSA Complaint #11208197 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11208197
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	April 15, 2019
Date Filed	May 17, 2019
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT TOOK THE VEHICLE TO TWO INDEPENDENT MECHANICS AND BOTH DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE MECHANICS STATED THAT THE ENGINE OIL NEEDED TO BE CHANGED EVERY MONTH AND THE OIL WAS LEAKING INTO THE ENGINE. THE OIL LEVEL WAS VERY LOW AND NEEDED TO BE REPLACED CONSTANTLY. THE CONTACT WAS INFORMED TO REPEAT THE PROCESS UNTIL A NEW ENGINE WAS INSTALLED. THE CONTACT ALSO STATED THAT THE VEHICLE KEPT PULLING TO THE LEFT AND ALIGNMENTS HAD TO BE PERFORMED MUCH SOONER THAN NORMAL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

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