NHTSA Complaint #11208067 — 2014 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11208067
Vehicle	2014 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	April 12, 2019
Date Filed	May 16, 2019
Mileage	123,913 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

PULLED INTO A GAS STATION PARKING LOT AND PLACED VEHICLE INTO PARK. DRIVER REMAINED IN VEHICLE TO MAKE PHONE CALL AND REALIZED THE VEHICLE WAS ROLLING BACKWARDS DESPITE VEHICLE BEING IN PARK. EMERGENCY BRAKE WAS APPLIED TO STOP THE VEHICLE FROM ROLLING BACKWARDS. VEHICLE HAD TO BE TOWED TO A DEALERSHIP WHERE IT THEY DISCOVERED THE SHIFTER CABLE BUSHING WAS BROKEN. HUSBAND CALLED FORD DIRECTLY TO DISCUSS THE SAFETY ISSUE AND THEY STATED THAT THIS PARTICULAR VEHICLE WAS NOT PART OF THE RECALL BECAUSE IT WAS NOT ASSEMBLED IN THE SAME FACTORY.

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