NHTSA Complaint #11207095 — 2014 DODGE GRAND CARAVAN

MY WIFE WAS DRIVING OUR 2014 DODGE GRAND CARAVAN HOME FROM THE STORE IN MAY 2019 WHEN THE ENGINE STALLED AND SHUT OFF IN AN INTERSECTION. THANKFULLY SOMEONE STOPPED TO HELP PUSH THE VAN OUT OF THE INTERSECTION. WE WERE ABLE TO GET THE VAN TOWED TO OUR LOCAL DEALER/SERVICE. DIAGNOSTICS INDICATED AN ENGINE MISFIRE AND SERVICE TECHNICIAN FOUND LOW COMPRESSION IN CYLINDER #3. FURTHER TROUBLESHOOTING DETERMINED THE PROBLEM WAS A VALVE FAILURE AND THE DEALER REPAIRS COST US OVER $2,700. UNFORTUNATELY, OUR 5YR/50,000MI LIMITED POWERTRAIN WARRANTY EXPIRED IN APRIL...EIGHT DAYS BEFORE THE ENGINE FAILURE! WE PREVIOUSLY ENJOYED OWNING A CHRYSLER TOWN & COUNTRY AND HAVE BEEN HAPPY WITH THE PERFORMANCE AND UTILITY OF THE GRAND CARAVAN, BUT THE ENGINE FAILURE SEEMS TO BE THE SAME ISSUE AS OTHER OWNERS HAVE EXPERIENCED ON PREVIOUS MODEL YEARS. APPARENTLY THE POWERTRAIN WARRANTY WAS EXTENDED FOR 2011-2013 MODEL YEARS, BUT NOT 2014. THIS IS AN ISSUE THAT NEEDS TO BE RESOLVED BY FCA US BEFORE IT BECOMES A SAFETY ISSUE.